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Privacy Policy for Customer
We are recognizes the importance of the protection of your personal data. This Privacy Policy explains our practices regarding the collection, use or disclosure of personal data including other rights of the Data Subjects in accordance with the Personal Data Protection Laws.
Collection of Personal Data
We will collect your personal data that receive directly from you as following:
- your account registration
- telephone
- email address
- Facebook Login
- Google Login
Types of Data Collected
Personal data such as name, surname, age, date of birth, nationality, identification card, passport, etc.
Contact information such as address, telephone number, e-mail address, etc.
Account details such as username, password, transactions history, etc.
Proof of identity such as copy of identification card, copy of passport, etc.
Transaction and Financial information such as purchase history, credit card details, bank account, etc.
Technical data such as IP address, Cookie ID, Activity Log, etc.
Other such as photo, video, and other information that is considered personal data under the Personal Data Protection Laws.
Children
If you are under the age of 20 or having legal restrictions, we may collect use or disclose your personal data. We require your parents or guardian to be aware and provide consent to us or allowed by applicable laws. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Storage of Data
We store your personal data as hard copy and soft copy.
We store your personal data by using the following systems:
- Third-party server service providers in Thailand
- Third-party server service providers outside of Thailand
Use of Data
We use the collected data for various purposes:
- To create and manage accounts
- To provide products or services
- To improve products, services, or user experiences
- To share and manage information within organization
- To conduct marketing activities and promotions
- To provide after-sales services
- To gather user’s feedback
- To process payments of products or services
- To comply with our Terms and Conditions
- To comply with laws, rules, and regulatory authorities
Data Retention
We will retain your personal data for as long as necessary during the period you are a customer or under relationship with us, or for as long as necessary in connection with the purposes set out in this Privacy Policy, unless law requires or permits a longer retention period. We will erase, destroy or anonymize your personal data when it is no longer necessary or when the period lapses.
Data Subject Rights
Subject to the Personal Data Protection Laws thereof, you may exercise any of these rights in the following:
Withdrawal of consent: If you have given consent to us to collect, use or disclose your personal data whether before or after the effective date of the Personal Data Protection Laws, you have the right to withdraw such consent at any time throughout the period your personal data available to us, unless it is restricted by laws or you are still under beneficial contract.
Data access: You have the right to access your personal data that is under our responsibility; to request us to make a copy of such data for you; and to request us to reveal as to how we obtain your personal data.
Data portability: You have the right to obtain your personal data if we organize such personal data in automatic machine-readable or usable format and can be processed or disclosed by automatic means; to request us to send or transfer the personal data in such format directly to other data controllers if doable by automatic means; and to request to obtain the personal data in such format sent or transferred by us directly to other data controller unless not technically feasible.
Objection: You have the right to object to collection, use or disclosure of your personal data at any time if such doing is conducted for legitimate interests of us, corporation or individual which is within your reasonable expectation; or for carrying out public tasks.
Data erasure or destruction: You have the right to request us to erase, destroy or anonymize your personal data if you believe that the collection, use or disclosure of your personal data is against relevant laws; or retention of the data by us is no longer necessary in connection with related purposes under this Privacy Policy; or when you request to withdraw your consent or to object to the processing as earlier described.
Suspension: You have the right to request us to suspend processing your personal data during the period where we examine your rectification or objection request; or when it is no longer necessary and we must erase or destroy your personal data pursuant to relevant laws but you instead request us to suspend the processing.
Rectification: You have the right to rectify your personal data to be updated, complete and not misleading.
Complaint lodging: You have the right to complain to competent authorities pursuant to relevant laws if you believe that the collection, use or disclosure of your personal data is violating or not in compliance with relevant laws.
You can exercise these rights as the Data Subject by contacting our Data Protection Officer as mentioned below. We will notify the result of your request within 30 days upon receipt of such request. If we deny the request, we will inform you of the reason via SMS, email address, telephone, registered mail (if applicable).
Cookies
To enrich and perfect your experience, we use cookies or similar technologies to display personalized content, appropriate advertising and store your preferences on your computer. We use cookies to identify and track visitors, their usage of our website and their website access preferences. If you do not wish to have cookies placed on your computer you should set their browsers to refuse cookies before using our website.
Data Security
We endeavor to protect your personal data by establishing security measures in accordance with the principles of confidentiality, integrity, and availability to prevent loss, unauthorized or unlawful access, destruction, use, alteration, or disclosure including administrative safeguard, technical safeguard, physical safeguard and access controls.
Data Breach Notification
We will notify the Office of the Personal Data Protection Committee without delay and, where feasible, within 72 hours after having become aware of it, unless such personal data breach is unlikely to result in a risk to the rights and freedoms of you. If the personal data breach is likely to result in a high risk to the rights and freedoms of you, we will also notify the personal data breach and the remedial measures to you without delay through our website, SMS, email address, telephone or registered mail (if applicable).
Changes to this Privacy Policy
We may change this Privacy Policy from time to time. Any changes of this Privacy Policy, we encourage you to frequently check on our website.
This Privacy Policy was last updated and effective on 25th April 2022
Links to Other Sites
The purpose of this Privacy Policy is to offer products or services and use of our website. Any websites from other domains found on our site is subject to their privacy policy which is not related to us.
Cookies Policy
This Cookies Policy explains what Cookies are and how they are being used by our website. You could read this Cookies Policy so you can understand our practice regarding the collection, use or disclosure of cookies and the choices available to you for the use of cookies.
What Are Cookies?
Cookies are small pieces of data that are stored on your computer or other devices when you are visiting. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes those cookies. They are used in order to make website work, or more efficiently, as well as to provide information to the owner of the website.
Session Cookies are temporary cookies that are used during the course of your visit to the website, and they expire when you close the browser.
Persistent Cookies are cookies that remain on your computer until they expire or are deleted. It used to remember your preferences within a website and remain on your computer or mobile device even after you close your browser. They ensure a consistent and efficient experience for you while visiting the website or services.
First-party Cookies are set by the site you are visiting.
Third-party Cookies are set by a third party site separate from the site you are visiting, such as those who serve content or provide advertising or analytics services on the website.
Similar technologies are technologies that store information in your browser or device utilizing local shared objects or local storage such as flash cookies, HTML 5, and other web application software methods.
How Do We Use Cookies?
We will collect user activities within our website through cookies or similar technologies. We use cookies for the following purposes:
To provide a secure login process for all users
To analyze your behavior on our website for satisfaction optimization purposes
To improve the efficiency of accessing and using our services
To store your preferences and provide customized services to you
Type of Cookies We Use
We use the following types of cookies on our website:
Strictly Necessary Cookies
These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we use these cookies to provide you with those services.
Analytical/Performance Cookies
These cookies allow us to recognize and count the number of users of our websites and understand how such users navigate through our website. This helps to improve how our websites work, for example, by ensuring that users can find what they are looking for easily.
Advertising Cookies
These cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns. We may also use the information obtained via these cookies to serve you with advertising that may be of interest to you based on your past online behaviour. These cookies are Persistent Cookies. We may share this information with third parties, including our business partners.
Your Choices Regarding Cookies
If you prefer to avoid the use of cookies on our website, you can change your browser’s settings to exercise choices you have for certain cookies. If you disable or delete certain cookies in your browser settings, you may experience some inconvenience in your use of our website or some features may not function properly.
To learn more about the use of cookies and to exercise choice regarding such cookies, please visit your browser’s official web pages. You may also visit www.allaboutcookies.org for details on how to reject or delete cookies and for further information.
Changes to This Cookies Policy
We may change this Cookies Policy from time to time. Any changes of this Cookies Policy, we encourage you to frequently check on our website.